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Complete Failed Payment on Fielist Subscription
Step 1: Log into Your Account
- Visit the website where you made the subscription purchase.
- Click on the "My Account" menu, can be found at the top right of the website.
- Enter your username/email and password, then click "Log In".
Step 2: Access Your Subscriptions
- Once logged in, navigate to the "Subscriptions" tab. This section lists all your active and inactive subscriptions.
Step 3: Retry Payment
- In the "Subscriptions" tab, look for the related order with the "Failed" status.
- Click on the “Pay" button.
- You may be redirect to checkout or payment gateway page. Ensure you fill in with the correct payment details or update your payment information if needed.
- Confirm the payment and complete the transaction.
Step 4: Check Payment Status
- After making the payment, check the status of your subscription to ensure the payment was successful.
- You should receive a confirmation email once the payment is processed.
This guide should help your client successfully complete their payment and continue with their subscription.